General FAQs
- I'm connected to the optical output of my TV but I'm not getting any sound. What can I do?
- How do I connect a subwoofer to the A1 or A1-MR ?
- My speakers sound distorted, what can I do?
- Will I hear buzz from the speakers if I place my phone near them?
- My A1/A1-MR speakers sound distorted, what should I do?
- Do current builds of the A2+ or HD3 speakers have threaded inserts on the bottom for mounting?
- When I connect a turntable to my HD4, why is the volume extremely low?
- If my speakers are in idle mode, why can I still hear a faint hum or hiss if I put my ear very close to the speaker?
- Why do I have to plug one speaker into the wall?
- Do Audioengine speakers have an auto-sleep, idle, or auto-power-off function? Can I leave them on all the time?
- Connecting a Bluetooth turntable to an Audioengine Bluetooth device
- What is the difference between powered and active speakers?
- Can I use a power inverter with Audioengine speakers?
- Will my music have a delay if I’m watching a movie or music video?
- Can I take my Audioengine speakers to another country with a different voltage?
- Can I increase the length or change the speaker wire between each speaker?
- Will the sound be affected if I place the left (active) speaker on the right side and the right speaker on the left?
- Are Audioengine products compatible with Bluetooth 5.0?
- Can Audioengine speakers be placed on their sides?
- What makes Audioengine wireless Bluetooth speakers and receivers better than other Bluetooth systems?
- Are firmware updates or driver downloads needed for my Audioengine product?
- Why do digital music files sound better with Audioengine speakers?
- If I connect my turntable to Audioengine speakers, do I need a phono preamp? Or can I simply connect the turntable directly to the analog input?
- The headphone jack on my computer is noisy but I want to connect my Audioengine speakers to my Mac. What do I do?
- Can I use Audioengine speakers with an existing Sonos setup?
- Can I connect Alexa to my wireless Audioengine speakers?
- Is it OK to connect Audioengine active speakers to my stereo receiver or integrated amplifier?
- Some people want to upgrade the audio on their TV's but aren't necessarily interested in surround sound. Can I hook up Audioengine speakers to my TV instead of buying a surround sound system or soundbar?
- If I connect my Audioengine speakers to a computer, smartphone, or other music player, what volume level should I set on the player and speakers? What is the ideal overall volume level on the music source to get the cleanest distortion-free sound?
- I have an Android phone that includes an IR transmitter. Can I use my phone to control the them?
