FAQ
General FAQs
- Some people want to upgrade the audio on their TV's but aren't necessarily interested in surround sound. Can I hook up Audioengine speakers to my TV instead of buying a surround sound system or soundbar?
- Can I connect the powered speaker to the passive one wirelessly?
- The included speaker wire doesn't look like it'll fit. What gives?
- The included speaker wire doesn't look like it'll fit. What gives?
- I'm connected to the optical output of my TV but I'm not getting any sound. What can I do?
- Can I use Audioengine speakers with an existing Sonos setup?
A5 Powered Speakers (Original)
A2 Powered Speakers
A2+ Powered Speakers
- Do the A2+s have an auto-sleep, idle, or auto-power-off function? Can I leave them on all the time?
- Can I use the A2+ with my iPad or iPhone via USB to bypass the internal DAC and get better sound?
- What are the differences between A2+ the original A2?
- Why isn't the A2+ available in the bamboo finish?
- When using the USB input of the A2+, what bit rate and bit depth should I set my system to?
- Can I use the A2+ USB input with tablets or smartphones like Samsung Galaxy or Microsoft Surface?
HD3 Wireless Speakers
- Can I use an inverter with my HD3 speakers?
- Why do I hear my phone's notifications over Bluetooth?
- How do I connect the active and passive speakers together?
- Can I connect multiple sources to the HD3? Can I stream via Bluetooth and use the USB input at the same time?
- When using the USB input of the HD3, what sample rate and bit depth should I set my system to?
- Does HD3 come with speaker grills?
HDP6 Passive Speakers
- What amplifiers work best with the HDP6?
- The HDP6 is rated at 4 ohms but my receiver has speaker outputs listed as 8 ohms. Will the HDP6s work with my receiver?
- Why don't the HDP6 speakers have built in amplifiers similar to the A2+ and A5+ Classic active systems?
- Can I use the HDP6 passive speakers with the Audioengine S8 sub?
- Can I use your N22 amplifier with the HDP6?
N22 Desktop Audio Amplifier
- Why is one of my speakers louder than the other while using the N22 at lower volumes?
- What type of speakers work best with the N22 amplifier?
- Will my low impedance (low Z) Grado headphones work with N22?
- Can I increase the length or change the speaker wire between the N22 and each speaker?
- Can I connect a subwoofer to the N22?
- Can I take my Audioengine N22 to another country with a different voltage?
D1 24-bit DAC/Headphone Amp
- How powerful is the headphone amp in the D1? Will it drive my headphones?
- What volume level should I set my D1 and/or speakers to for the best results?
- How easy is it to set up the D1?
- Where can I download drivers for the D1?
- What media player software and audio file formats are compatible with the D1 when using it with a computer?
- When I plug in headphones will the D1 RCA outputs be muted?
D3 24-bit DAC
- Can I use the D3 with an Apple iPhone or iPad?
- Where can I download drivers for the D3?
- Will D3 work with lower impedance headphones such as my Beyerdynamic DT-990 and Hifiman HE500?
- How easy is it to set up the D3?
- How is volume controlled on the D3?
- Will the D3 work with USB 1.1?
W3 Wireless Receiver
- Could I use the W3 to make my subwoofer wireless?
- How can I switch between my computer speakers and the W3 on my Mac?
- Can the older W1/W2 and the W3 work with each other?
- Does the W3 transmit a stereo signal?
- Do I need to install any drivers for the W3 wireless adapter?
- Can the W3 (and W2) handle streaming lossless audio file formats such as Apple Lossless?
A5+ Classic Speakers
- Does one input on the A5+ sound better than the other?
- Does the A5+ Classic come with speaker grills?
- Why does the volume knob on my A5+ Classic spin continuously?
- Are the A5+ Classic speakers accurate enough to serve as studio monitors for mixing music tracks?
- Can I take my A5+ Classic to another country with a different voltage?
- The volume control on my A5+ Classic is acting odd, or not responding at all. What do I do?
HD6 Wireless Speakers
- How to replace the battery in your HD6/A5+ remote control
- Connecting the Active and Passive Speakers with the Included Speaker Wire (HD6)
- Why do I hear my phone's notifications over Bluetooth?
- What's the difference between the HD6 and the A5+?
- How does the HD6 handle multiple inputs? Can I use Bluetooth and the optical input at the same time?
- Is the HD6 designed only for use with Bluetooth devices?
B2 Wireless Speaker
- Do I need to install any special software apps or drivers for the B2?
- How easy is it to set up the Audioengine B2?
- Why do I hear my phone's notifications over Bluetooth?
- Can the B2 work in both 110-120v and 220-240v areas?
- What does the white indicator light on the B2 rear panel mean?
- What if my source doesn't support aptX? Can I still use the B2 and if so, how will it sound?
P4 Passive Speakers
- Can I use the P4 passive speakers with the Audioengine S8 sub?
- Why don't the P4 speakers have built in amplifiers similar to the A2 and A5 active systems?
- Is the bamboo version a veneer and does the P4 bamboo version sound better than the black or white finished cabinets?
- What amplifiers work best with the P4?
- The P4 is rated at 4 ohms but my receiver has speaker outputs listed as 8 ohms. Will the P4's work with my receiver?
S8 Powered Subwoofer
- What size are the screws used to secure S8 feet?
- How do I control the volume of my S8 subwoofer? Do I have to reach behind the S8 each time I want to raise or lower the volume?
- Can the S8 subwoofer be made wireless?
- Can the S8 subwoofer be used with the A2 desktop speakers? I don't see any audio outputs on the rear of the A2 speakers?
- What surface should I put my S8 on?
- Can I use the P4 passive speakers with the Audioengine S8 sub?
S8 Wireless Subwoofer
D2 24-bit Wireless DAC
- I have the original Audioengine 5 (not the A5+ Classic), will the D1 / D2 DAC work with the inputs on that original model?
- Can I use the D2 with an Apple iPhone or iPad?
- If the D2 DAC Sender is connected to my MacBook in another room do I have to go back to the computer to change songs?
- How do I make sure that the D2 DAC is set to 24-bit/96KHz audio?
- What is the best USB cable length to use with D2?
- The D2s volume control is on the sender. Does that mean it's a digital control? Will this affect audio quality?
B1 Bluetooth Receiver
- Why do I hear my phone's notifications over Bluetooth?
- How do I power off my B1?
- Does the optical output of the B1 utilize the built-in DAC?
- Will B1 interfere with my network and slow it down?
- If B1 is connected, do I need to do anything else to play music from my computer using iTunes or Amarra?
- Does B1 work with any stereo, music system, or powered speakers?
A5+ Wireless Speakers
- Is the A5+ Wireless designed only for use with Bluetooth devices?
- What’s the difference between the A5+ Wireless and the A5+ Classic?
- Why do I hear my phone's notifications over Bluetooth?
- If I connect my turntable to the A5+ Wireless will it be necessary to purchase a phono preamp or can I simply connect the turntable directly to the A5+ Wireless input?
- What if my source doesn't support aptX? Can I still use A5+ Wireless and if so, how will it sound?
- Do I need to install any special software apps or drivers for the A5+ Wireless?
A2+ Wireless Speakers
- Why do I hear my phone's notifications over Bluetooth?
- How easy is it to set up A2+ Wireless?
- What if my source doesn't support aptX? Can I still use the A2+ Wireless and if so, how will it sound?
- What does the white indicator light on the A2+ Wireless rear panel mean?
- Is the A2+ Wireless designed only for use with Bluetooth devices?
- Will the A2+ Wireless’s range work between more than one room inside my house?
512 Portable Wireless Speaker
- Help! My 512 won't charge up all the way! What gives?
- What does the button with the Bluetooth icon mean on the 512?
- How long does the 512’s battery last once charged?
- Why do I hear my phone's notifications over Bluetooth?
- Does the 512 only work via Bluetooth?
- How easy is it to set up the Audioengine 512?
