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  1. Audioengine
  2. FAQ
  3. General FAQs

General FAQs

  • Why is the Bluetooth LED orange instead of white?
  • How much latency do Audioengine Bluetooth products have?
  • Can I use a subwoofer with Audioengine powered speakers?
  • Spotify Disclosure with B-Fi/A1-MR
  • Can I connect the S6 to my powered speakers?
  • How do I connect my Bluetooth-ready Audioengine speakers to my Bluetooth device?
  • Where's the speakers' EQ control?
  • How to connect speakers to a TV?
  • Low volume from my speakers?
  • Common Audio File Formats
  • Why is Windows 10 is asking me for PIN when I try to pair my computer to your speakers/B1 via Bluetooth?
  • My volume knob has become loose/unresponsive - what should I do?
  • Why do my speakers hum when connected to my turntable?
  • Can I use my iPad or iPhone with the USB input on Audioengine speakers and external DACs?
  • What kind of op amp do Audioengine speakers use?
  • What fuse do my speakers use?
  • Can I connect the powered speaker to the passive one wirelessly?
  • The included speaker wire doesn't look like it will fit. What gives?
  • The back of my powered speaker gets really hot! Is that normal?
  • My order confirmation shows the same address for billing and shipping, but they should be different. What should I do?
  • I'm using a turntable with my Audioengine speakers, but one speaker sounds very distorted. What can I do?
  • Are Audioengine subwoofers magnetically shielded?
  • The LED indicator on my power supply is not on and solid. What does this mean?
  • The included speaker wire doesn't look like it'll fit. What gives?
  • I'm using a turntable with my Audioengine speakers, and it gets noisy when I turn the volume up. What gives?
  • Why do I hear my phone's notifications over Bluetooth?
  • Audio and video aren't in sync when using Bluetooth. This wasn't happening before. What happened?
  • How do I find out more information about DACs and computer audio?
  • How can one of your external computer DACs improve my music?
  • I'm connected to the optical output of my TV but I'm not getting any sound. What can I do?
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