General FAQs
- Some people want to upgrade the audio on their TV's but aren't necessarily interested in surround sound. Can I hook up Audioengine speakers to my TV instead of buying a surround sound system or soundbar?
- Can I connect the powered speaker to the passive one wirelessly?
- The included speaker wire doesn't look like it'll fit. What gives?
- The included speaker wire doesn't look like it'll fit. What gives?
- I'm connected to the optical output of my TV but I'm not getting any sound. What can I do?
- Can I use Audioengine speakers with an existing Sonos setup?
- Can I connect Alexa to my wireless Audioengine speakers?
- Will I hear buzz from the speakers if I place my phone near them?
- What could be causing the crackling/popping sound coming from my speakers?
- The back of my powered speaker gets really hot! Is that normal?
- My order confirmation shows the same address for billing and shipping, but they should be different. What should I do?
- I'm using a turntable with my Audioengine speakers, but one speaker sounds very distorted. What can I do?
- If my speakers are in idle mode, why can I still hear a faint hum or hiss if I put my ear very close to the speaker?
- What does it mean if the LED indicator is orange, instead of white?
- Why do I have to plug one speaker into the wall?
- What is the difference between powered and active speakers?
- Can I use a power inverter with Audioengine speakers?
- Can I take my Audioengine speakers to another country with a different voltage?
- Can I increase the length or change the speaker wire between each speaker?
- Will the sound be affected if I place the left (active) speaker on the right side and the right speaker on the left?
- Can Audioengine speakers be placed on their sides?
- What makes Audioengine wireless Bluetooth speakers and receivers better than other Bluetooth systems?
- Why do digital music files sound better with Audioengine speakers?
- The headphone jack on my computer is noisy but I want to connect my Audioengine speakers to my Mac. What do I do?
- Is it OK to connect Audioengine active speakers to my stereo receiver or integrated amplifier?
- If I connect my Audioengine speakers to a computer, smartphone, or other music player, what volume level should I set on the player and speakers? What is the ideal overall volume level on the music source to get the cleanest distortion-free sound?
- I have an Android phone that includes an IR transmitter. Can I use my phone to control the them?
- Some people want to upgrade the audio on their TV's but aren't necessarily interested in surround sound. Can I hook up some Audioengine speakers to my TV instead of buying a surround sound system or soundbar?
- Can I control Audioengine speakers with my TV remote control? What if my TV only has one audio output that cannot be controlled with the TV remote?
- How can I stream music from my computer to multiple Audioengine speakers or other stereo systems?
