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  1. Audioengine
  2. FAQ
  3. General FAQs

General FAQs

  • How much latency do Audioengine Bluetooth products have?
  • Do Audioengine speakers have an auto-sleep, idle, or auto-power-off function? Can I leave them on all the time?
  • Can I use a subwoofer with Audioengine powered speakers?
  • Why do my speakers hum when connected to my turntable?
  • Can I use my iPad or iPhone with the USB input on Audioengine speakers and external DACs?
  • What kind of op amp do Audioengine speakers use?
  • What fuse do my speakers use?
  • Some people want to upgrade the audio on their TV's but aren't necessarily interested in surround sound. Can I hook up Audioengine speakers to my TV instead of buying a surround sound system or soundbar?
  • Can I connect the powered speaker to the passive one wirelessly?
  • The included speaker wire doesn't look like it will fit. What gives?
  • Can I use Audioengine speakers with an existing Sonos setup?
  • Can I connect Alexa to my wireless Audioengine speakers?
  • The back of my powered speaker gets really hot! Is that normal?
  • My order confirmation shows the same address for billing and shipping, but they should be different. What should I do?
  • I'm using a turntable with my Audioengine speakers, but one speaker sounds very distorted. What can I do?
  • Are Audioengine subwoofers magnetically shielded?
  • The LED indicator on my power supply is not on and solid. What does this mean?
  • The included speaker wire doesn't look like it'll fit. What gives?
  • I'm using a Turntable with my Audioengine speakers, and it gets noisy when I turn the volume up. What gives?
  • Audio and video aren't in sync when using Bluetooth. This wasn't happening before. What happened?
  • How do I find out more information about DACs and computer audio?
  • How can one of your external computer DACs improve my music?
  • Are Audioengine products compatible with Bluetooth 5.0?
  • I'm connected to the optical output of my TV but I'm not getting any sound. What can I do?
  • Will I hear buzz from the speakers if I place my phone near them?
  • What could be causing the crackling/popping sound coming from my speakers?
  • If my speakers are in idle mode, why can I still hear a faint hum or hiss if I put my ear very close to the speaker?
  • What does it mean if the LED indicator is orange, instead of white?
  • Why do I have to plug one speaker into the wall?
  • What is the difference between powered and active speakers?
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