General FAQs
- Some people want to upgrade the audio on their TV's but aren't necessarily interested in surround sound. Can I hook up some Audioengine speakers to my TV instead of buying a surround sound system or soundbar?
- How do I connect my HD3/HD4 Next Gen speakers to my Bluetooth device?
- Can I control Audioengine speakers with my TV remote control? What if my TV only has one audio output that cannot be controlled with the TV remote?
- How can I stream music from my computer to multiple Audioengine speakers or other stereo systems?
- If my speakers are in sleep or idle mode, why can I still hear a faint hum or hiss if I put my ear very close to the speaker?
- What if my speakers or subwoofer have a hum or buzzing sound?
- If I connect my Audioengine speakers to a computer, phone, or other music player, what is the ideal volume level on the speakers and music source to get the cleanest distortion-free sound?
- Are two separate stereo speakers better?
- Can I have more than one source connected to the speakers? If I have 2 inputs plugged in at the same time, how do I switch between them?
- Can I have more than one thing connected to the speakers? If I have 2 inputs plugged in at the same time, how do I switch between them?
- Do Audioengine speakers come with speaker grills?
- Is it true that speaker placement really can make a difference in sound quality?
- Can Audioengine speakers be used outside?
- Do I need a separate receiver for Audioengine powered speakers?
- Can I use my Amazon gift card balance if I'm using AmazonPay?
- What are the "silk dome" tweeters and woofers really made of?
- How do I connect bare speaker wire to my speakers?
- Can I drill holes in my Audioengine speakers and mount them to a wall?
- Can I turn Bluetooth off so my neighbors can't connect to my speakers or B1?
- Why do I hear my phone's notifications over Bluetooth?
- What's the difference between your factory refurbished products and new stock?
- What's so great about TIDAL?
- The headphone jack on my computer is noisy but I want to connect my Audioengine speakers to it. What do I do?
- Are there any plans to incorporate Airplay technology into Audioengine products?
- Would there be any difference in sound quality between mini-stereo (3.5mm) and RCA?
- Tell us more about the LINK cables offered on your website
- Interference from my wireless modem?
- Are your refurbished products covered by your warranty?
- Where can I find the serial number?
- What is the AC power cable type for Audioengine powered speakers?
