It's tough to say what could cause a symptom like this because there are several possibilities. A common cause is the proximity to things like wifi routers, halogen lamps, cordless phones, ect whose interference could cause a crackling sound. If you have an Audioengine product with analog volume pot like the original A5, A2 / A2+, HD3, or N22 - the crackling/popping could be the result of a dirty volume pot! To clean it, Try this - unplug the power cord and interconnects from your active speaker or N22 and turn the volume knob quickly from 0% to 100% 20-30 times. After that, plug it back in and give it a listen. If this shows any noticeable improvement, it can be repeated and should restore the set back to normal after a few cycles. If the issue persists, please let us know and we will be happy to help you out!
Articles in this section
- How much latency do Audioengine Bluetooth products have?
- Do Audioengine speakers have an auto-sleep, idle, or auto-power-off function? Can I leave them on all the time?
- Can I use a subwoofer with Audioengine powered speakers?
- Why do my speakers hum when connected to my turntable?
- Can I use my iPad or iPhone with the USB input on Audioengine speakers and external DACs?
- What kind of op amp do Audioengine speakers use?
- What fuse do my speakers use?
- Some people want to upgrade the audio on their TV's but aren't necessarily interested in surround sound. Can I hook up Audioengine speakers to my TV instead of buying a surround sound system or soundbar?
- Can I connect the powered speaker to the passive one wirelessly?
- The included speaker wire doesn't look like it will fit. What gives?