When your order is placed, you'll receive a confirmation email shortly thereafter. The shipping confirmation is sent once the shipping label has printed, so the tracking information you receive may not update with a delivery estimate until FedEx physically has it in their possession. If your order has already been confirmed as delivered, the first thing to do is to check the front and back doors and surrounding area, and also check with your neighbors. Although uncommon, packages can get delivered to the wrong house. Keep in mind that shipping carriers occasionally mark packages “Delivered” before it has actually been dropped off. Please contact the carrier if it’s been more than two hours since you received a delivery notification.