It's normal for USB B connections to have a little play as well as some of the metal to be showing when they are plugged in, so no need to worry. It will be fully connected once you feel and hear the click noise from the connection.
Articles in this section
- How do I find out more information about DACs and computer audio?
- What volume level should I set my D1 and/or speakers to for the best results?
- How easy is it to set up the D1?
- Where can I download drivers for the D1?
- What media player software and audio file formats are compatible with the D1 when using it with a computer?
- When I plug in headphones will the D1 RCA outputs be muted?
- Are the RCA connections on the rear of the D1 fixed or variable?
- Will the D1 work with my low-impedance headphones?
- Can I connect the D1 DAC to a USB hub?
- I have the original Audioengine 5 (not the A5+ Classic), will the D1 / D2 DAC work with the inputs on that original model?