It's normal for USB B connections to have a little play as well as some of the metal to be showing when they are plugged in, so no need to worry. It will be fully connected once you feel and hear the click noise from the connection.
Articles in this section
- Is D1 USB input isochronous or asynchronous?
- How can the D1 external computer DAC improve my music?
- Will the D1 work with my low-impedance headphones?
- Can I use the D1 with my Airport Express for even better sounding Airplay?
- Are firmware updates or driver downloads needed for my Audioengine product?
- The audio cuts out at randomly when using the optical input with my TV, what can I do?
- How powerful is the headphone amp in the D1? Will it drive my headphones?
- What volume level should I set my D1 and/or speakers to for the best results?
- Where can I download drivers for the D1?
- What media player software and audio file formats are compatible with the D1 when using it with a computer?