S8 troubleshooting tips
The following troubleshooting tips can help diagnose and correct most common issues with the S8. We have attempted to make this list as comprehensive as possible, so some of these may not apply to your issue, but please go through each tip and if the problem still persists then open a support ticket here.
Be sure to include your results and we will then respond as quickly as possible and do our best to resolve the issue.
the power indicator on the S8 rear panel is not illuminated, try these tips:
that the AC power cord is connected to the S8 rear panel and to a working AC
that the power switch on the S8 rear panel is in the ON position and the volume
control is not turned all the way down.
that the rear panel voltage selector matches the operating voltage in your
country or region.
the power indicator on the rear panel still does not illuminate, check the fuse
in the rear panel. If the fuse is
blown and needs to be replaced it is important to replace with same fuse type
If the S8 is powered on but you are experiencing an audio-related issue, try these tips:
that the cables from your music source to the S8 are properly connected by
unplugging the cables and then reconnecting. Try using the mini-jack (Input B) as well as the RCA
connectors (Input A) to see how the sub reacts.
that the volume knob on the rear panel is not set to minimum volume.
that the volume levels of your audio source components, computer, etc are not
set to minimum volume or powered off.
If you are using any wireless adapters or other products with your sub,
please remove the wireless device (temporarily) and connect the source directly
to the sub.