N22 troubleshooting tips
The following troubleshooting tips can help diagnose and correct most common issues with the N22. We have attempted to make this list as comprehensive as possible, so some of these may not apply to your issue, but please go through each tip and if the problem still persists then open a support ticket here.
Be sure to include your results and we will then respond as quickly as possible and do our best to resolve the issue.
the power indicator on the N22 external power supply unit is not illuminated,
then try these tips:
sure the AC power cord is connected to the power supply unit and to a working
AC power outlet.
- Check that the cable at the other end of the power supply is correctly plugged into the rear of the N22.
that the volume/power control on the front panel is not turned all the way down
or powered off (we recommend setting the volume to at least the 10 o’clock
that the volume level of your audio source component or device is not set to
minimum volume or powered off.
speaker wire connections from the amp to the speakers by removing the speaker
wire from each speaker and then reconnecting. Also check the speaker wire polarity by verifying that the
wires are going to same terminals on both speakers.
that the cables from your audio sources to the amplifier are properly
connected. Confirm this by unplugging the audio cables and then reconnecting.
decreasing the volume of the input audio source and increase the volume of the N22
Try using different audio input sources and/or devices to
see if the problem follows.
Listen with headphones if possible to see if the issue is
present there as well.
Try swapping your left and right speaker to see if the
issue remains in the same channel or if it follows the speaker.
If you are using a computer connected to N22, make sure the
volume is up on your media player, internet radio, master control, device
volume, etc. and that the balance control is centered.
If you are using a wireless adapter, preamp, or an external
DAC with your N22, remove these (temporarily) and connect the audio source
directly to the speakers.
If your input source has its own EQ, please make sure the
low end is at a moderate level, as having too much bass in your signal can obviously
cause some unwanted distortion.
Move your N22 and speakers to a different location to see if something
is causing interference in the current setup. Something as simple as a wireless internet router, cordless
or mobile phone, or halogen lamp nearby can cause interference.