FREE ground shipping is provided for orders placed to addresses in the contiguous United States. Your order will ship from our North Carolina warehouse in 1-2 working days after it is received - see the map below for estimated shipping times. Shipping rates for express or overnight options can be found on the product ordering page.
Please note that we do not ship to PO boxes or freight forwarders. We also do not ship internationally. You can find local resellers in your country here:
Delivery times are only estimates and not guaranteed. For more information regarding your order while it is in transit to you, please contact the carrier with the tracking number.
30 Day Audition
We feel we've created products with the sound, features, and overall quality of systems priced much higher. Purchase any Audioengine product from our online store, try it out, and if you're not completely satisfied with the great sound and excellent looks just open a "30 day audition return" ticket within 30 days of delivery for return instructions. After you receive an email back from us, return the product in its original packaging in like-new, undamaged condition with all included accessories and we'll give you a full refund of your product purchase price. Please note that the Audioengine 30-day audition applies to products purchased directly from our US online web store only.
Your satisfaction is guaranteed
We sincerely hope you get as much enjoyment from our products as we've had creating them. However, should you have an issue or are not happy with any Audioengine product for any reason, please contact the reseller where you purchased your Audioengine products, or open a support ticket here.
We will work with you to do everything we possibly can to resolve any issues that come up.